RNIB complies with all trading legislation including the Distance Selling Regulations. Therefore, you have the right to cancel your order before you have received the goods. If you wish to do this we will refund you the price of the product including any delivery charges of payment has been made.
You may also cancel most orders within 7 working days from the day after you receive the product. Please check the full description of the product carefully to ensure this applies, as there are some exemptions. You will need to
return the product to us, and we will refund the price and any delivery costs to you within 30 days.