Equality Act compliance

The Equality Act has strengthened and extended the way people protected against discrimination are safeguarded.

We can help you make sure your workplace and your services treat people fairly and comply with the law.

Under the Act, you can't wait until a disabled person wants to use your services. You must act now to anticipate what disabled people with a range or impairments might reasonably need.

We'll help you by providing practical advice and potential solutions, focusing on your obligations to your blind or partially-sighted customers and service users.

As well as giving you an understanding of the general issues, we can offer specific advice for a wide variety of sectors.


Find out about further information and support on complying with the Equality Act.


Health professionals

Find out about areas you need to consider, from patient information and medication to how appointments should be arranged. See support and solutions for health professionals.

Leisure and retail professionals

How you serve and support blind and partially sighted customers needs to comply with equality legislation. Find out how to create correct procedures and make sure your staff follow them. See support and solutions for leisure and retail professionals.

Social care professionals

Understanding the needs of blind or partially sighted service users is vital whether you're on the frontline, managing services or buying services for users. Find out more about support and solutions for social care professionals.

Travel and transport professionals

Whether you work directly with passengers or manage services we can help. Find out about support and solutions for travel and transport professionals.

Last updated: 13 September 2012

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