Contact us

You’ll find some of the main contacts for RNIB’s offices and services listed here. If you're not sure who to contact, all our services can be reached via our Helpline, or try searching our frequently asked questions to get an instant answer to your query.

All enquiries to RNIB

Our helpline is ready to help you with any enquiry, you can get in touch by:

Donations and fundraising enquiries

Our Fundraising team can help with any queries you have about fundraising for RNIB or making a donation: 

Enquiries for your country or region

If you are looking for advice that’s specific to your country or details of local shops and resources centres, visit our local sections:

Media enquiries

We have a dedicated public relations team ready to answer enquiries from journalists and the press. Visit our media centre.

Our customer feedback policy

We are committed to providing the best possible service to our customers. Critical to this is ensuring that customers can feedback on the service they have received in a way that suits them.

Download our customer feedback policy in full:

Donate now

Right now we can only reach one in three of the people who need our help most. Please make a donation and help us support more blind and partially sighted people.

Donate now