Payment and order confirmation

We accept the following cards:
  • Visa and Master Card
  • Visa Electron
  • Maestro International
  • Maestro and Solo.

There is no charge made for using these cards.

For orders under £500 we will take payment when the order is dispatched, for orders over £500 we will take payment at time of order.

Card security code

As part of the new banking rules we now require your Card Security Code. This is the three last digits on the back located on the signature strip. You will be asked to input these details when making payment online.

Using Maestro debit card?

MasterCard requires RNIB to use their MasterCard SecureCode service for customers paying by Maestro debit card.

During the RNIB online shop payment process customers paying by Maestro card will be transferred to an external service to enter their SecureCode. This external service may not be fully accessible.

If you experience problems with accessibility of the MasterCard SecureCode service please email us shop@rnib.org.uk. We will use this information to encourage MasterCard and the participating banks to improve the accessibility of their services.

Confirming your order

Once your order has been receive we will send you an automatic email confirmation containing the details of your purchase and providing you with an order reference number.

Contact: shop@rnib.org.uk

Last updated: 31 October 2011

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