Website feedback form

Is this your first visit to the RNIB site? Please select Yes No, I visit the site daily/almost daily No, I visit the site once a week or more No, I visit the site a couple of times per month No, I visit the site a few times per year

What were you looking for today?

Please tick all that apply:

What were you looking for today? Information about sight loss.

Talking Books.

Membership.

Fundraising

Volunteering.

Campaigning.

RNIB Library Catalogue.

I wanted to donate.

I wanted to view a discussion forum.

Other.

If other, please provide details:

Did you find what you were looking for today? Please select Yes Partly No

If no, please tell us exactly what you were looking for:

How would you rate your satisfaction with the following features of the website?

Please rate the General look and feel? Please select Very satisfied Fairly satisfied Satisfied Not very satisfied Not at all satisfied

Please rate the Ease of getting around the site? Please select Very satisfied Fairly satisfied Satisfied Not very satisfied Not at all satisfied

Please rate the Ease of finding specific information? Please select Very satisfied Fairly satisfied Satisfied Not very satisfied Not at all satisfied

Please rate the Value of the information? Please select Very satisfied Fairly satisfied Satisfied Not very satisfied Not at all satisfied

Did you use the site search? Please select Yes No

If yes, how satisfied were you with the search? Please select Very satisfied - I found what I was looking for very easily Quite Satisfied - the results were almost what I was looking for Dissatisfied - the search was not able to give me what I wanted

If you were dissatisfied with the search, please give details of what you were searching for:

How likely are you to return to the website in the future? Please select Very likely Quite likely Not very likely Unlikely Very unlikely

Overall how satisfied are you with your visit today? Please select Very satisfied Quite satisfied Satisfied Dissatisfied Very dissatisfied

If you have any other comments on the website, please type them in this box:

This is the end of the survey, but if you would like to fill out the following information, it will really help us:

Age Please select 0-18 19-25 26-35 36-45 46-55 56-65 66-75 76-85 85+

Gender Please select Female Male

Which browser do you use to access the internet? Please select Internet Exporer 5 Internet Explorer 6 Internet Explorer 7 Firefox 2 Firefox 3 Safari Netscape Other

If other, please specify:

Do you use any of the following when accessing the internet? Please select Screen reader - e.g. JAWS Braille reader Screen magnifier Keyboards shortcuts Other

If other, please specify:

Please enter the first part of your postcode, or your country if you are outside the UK: