To get in touch with RNIB, call our Helpline on 0303 123 9999, email helpline@rnib.org.uk or fill out the contact form on this page.
Helpline
If you or someone you know has a sight problem, we can help.
Call our Helpline on 0303 123 9999, email helpline@rnib.org.uk or fill out the contact form on this page.
The RNIB Helpline offers an immediate, expert and confidential service. Many of our Helpline staff have sight problems themselves. They are trained to listen and to give reassurance and advice.
The Helpline is open Monday to Friday 8.45am to 5.30pm. Messages can be left on our answerphone outside these hours. Interpreters can be arranged for most languages. All calls are treated in confidence. Calls may be recorded or monitored for quality and training purposes.
Fundraising enquiries
If you have a fundraising query, please contact the Fundraising Enquiry Line on 0845 345 0054 or email fundraising@rnib.org.uk.
The Enquiry Line is open Monday to Friday 9am to 5pm. Messages can be left on our answer phone outside these hours.
Comments and complaints
If you would like to make a comment or complaint about one of our services, please get in touch via the contact form on this page.
If you have comments about this website, please use the website feedback form.
If you wish to make a comment or complaint about our fundraising activities, please let us know.
RNIB is a member of the Fundraising Standards Board.