Money advice and support in Wales

Sight loss can result in additional expenses that prevent you from going about your day-to-day life. RNIB Cymru has experienced advisors to guide you through the benefits maze.

We will help you to find out exactly what you are able to claim for and help you to fill out the relevant forms. It is our goal to ensure that everyone receives everything that they are entitled to.

In 2012/2013 the service enabled 1323 people to claim £2,636,834 of unclaimed benefits.

We provide the service to anyone with a sight problem, regardless of whether they are registered blind or partially sighted.

How we can help

We can provide help with:

  • assessment of entitlement to benefits
  • form completion
  • challenging benefit awards or decisions
  • representation at first tier tribunals
  • representation to the Upper Tribunal of Welfare Benefits
  • signposting to other services and support.

Where is the service available?

Conwy

Joanne Arksey 01492 577 800

Cardiff, Vale of Glamorgan and Rhondda Cynon Taf

Rebecca Johns 029 2044 9560

Swansea, Neath Port Talbot and Bridgend

Kelly Watkins 01792 325 304

Gwynedd and Ynys Mon

Ellen Lloyd 01248 353 604

Denbighshire, Wrexham and Flintshire

Claire Andrews 01978 269 400

We are working hard to provide an all Wales service, but we need funding and support to do this.

If you do not live in the local authority areas above, you can still get advice from the RNIB Helpline on 0303 123 9999.

Money Matters

A guide to the services available to help you with your finances, and ensure that you are not paying too much.


Partnerships

The service is provided in Wales in partnership with local authorities and local societies:

  • Cardiff Institute for the Blind, operating as Cardiff, Vale and Valleys
  • North Wales Society for the Blind
  • Vision Impaired West Glamorgan
  • Conwy County Borough Council
  • Bridgend County Borough Council
  • Vision Support

The Big Lottery Fund provides grant funding for services in 7 local authority areas.

If you live in one of the areas above please email RNIBCymruWRT@rnib.org.uk or telephone us on 029 2044 9584.

If you do not live in the local authority areas above, please contact the RNIB Helpline on 0303 123 9999.

If you would like to volunteer with our Welfare Rights team, please visit our volunteering pages.

Last updated: 29 April 2013

Make a donation

Right now we can only reach one in three of the people who need our help most.

Please make a donation and help us support more blind and partially sighted people.