Can you read your bill, your hospital appointment letter, or leaflets from your local council?
As a customer, and as a citizen of Northern Ireland, you are as entitled as everyone else to read the information you want at the time you want it, whether you need large print, audio, braille or email.
Lots of banks, building societies, utility and telecoms companies do already offer bills in accessible formats, but only if you ask!
The Health Service, on the other hand, is much worse at providing you with information you can read. This can force you to compromise your privacy by getting others to read sensitive material to you.
Act now!
Don't let any of these people duck their duty.
Ask your local council, businesses or health service provider for your preferred reading format every time, and don't take no for an answer!
Complain if they fail, or if the accessible version is late or of poor quality. Please let the Campaigns team know how you get on by emailing campaignsni@rnib.org.uk