We want to raise standards and improve the quality of information and support provided to those newly diagnosed or living with sight loss and their families, friends and carers. You are key to helping blind and partially sighted people to come to terms with their condition and helping to improve their quality of life.
Certification and Registration
The importance of Certification and its difference to Registration can be confusing. Download our helpful guidance to understand the differences and learn about the impact it can make to your patients.
Changes to Certificate of Vision Impairment (CVI) form in England
The new CVI form is simpler, easier for patients to understand, and easier for staff to complete, and there are no longer separate forms for adults and children. The revised CVI form also provides more information where patients can obtain further advice and support. The information from the form will be used to examine the causes of sight loss helping to prevent others losing their sight; and can also be used to identify any patterns in certain eye conditions and help with planning services.Read the FAQs for professionals.
Quality standards and guidance
Good practice guidelines for ECLOs and EISWs
The following good practice guidelines for Eye Clinic Liaison Officers (ECLOs) and Early Intervention Support workers (EISWs) have been developed to support ECLOs and EISWs to deliver consistent and good quality support:
Quality standard for people with sight loss and dementia in an ophthalmology department
The Royal College of Ophthalmologists and the VISION 2020 UK Dementia and Sight Loss Committee have developed a quality standard to help eye clinics and ophthalmology departments provide high quality care for patients with dementia.
These referral guidelines have been designed for ECLO's to share with medical professionals, clinical staff, GPs, Optometrists and Nurses (but not clients / service users) to spread the word about who might benefit from a referral to the ECLO service. There is a A4 leaflet (double sided), A3 poster and there is space on the leaflet for the ECLO to add their contact details.
This useful guide helps you and your manager to develop an induction programme. It is aimed at those new to the ECLO or Sight loss Adviser role and is based on past ECLO experience.It can be adapted according to hours worked or where you are based.
Sight Loss Advisers, ECLO's and VSS are sometimes asked to provide training for Eye Department or hospital staff, or speak at Clinical Governance / Audit meetings. The below document is designed to support you in delivering this by offering ideas and possible content to get you started and includes suggestions of where to find the information you need.
This document defines essential and desirable standards for other eye clinic support service providers, such as a sessional adviser (e.g. an ophthalmic nurse or rehabilitation worker) who provides a patient support role one day per week, or a team of volunteers that staff a help desk.
Information on the Low Vision Services Assessment Framework
The Low Vision Services Assessment Framework is a tool provided by RNIB for assessing the quality of care offered by providers of low vision services. This framework was originally commissioned from Cardiff University and partners as part of The Low Vision Service Model Evaluation (LOVSME) project, and has been adapted and streamlined by colleagues at RNIB and Action for Blind People.
This tool is designed to be used by providers of all types of low vision services to enable them to demonstrate the value and worth of their service and to promote discussion about whether and where there are areas for improvement and how this might be achieved.
Are you looking to set up a sight loss adviser service in your area?
Eye departments across the UK are increasingly seeing the benefit of having a sight loss adviser, also known as an ECLO (Eye Clinic Liaison Officer) as part of a core service provision for patients. Find out more about setting up a service in your area.
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