Donations
How can I donate to RNIB?
You can donate to RNIB online using our secure credit card facility or visit our donate section for more information on all of the different ways you can make a donation.
Who do I make my cheque payable to?
Please make cheques payable to "RNIB Charity" and send them to:
RNIB
105 Judd Street
London
WC1H 9NE
Thank you for your support!
Where can I find out more about leaving money in my Will to RNIB?
Find out more about our Wills and Legacies Advisory Service in our leave a Legacy section.
Can you explain to me about how to Gift Aid my donation?
See our Gift Aid FAQs.
Fundraising events
How can I find out about events in my area?
There are many exciting fundraising events you can sign up for. For more information visit our events and challenges section. If you want to organise your own fundraising challenge, you can fundraise in your local community.
RNIB raffle
Can I pay for my raffle tickets over the phone?
Unfortunately we cannot accept payment for raffle tickets over the phone. Please use the slip provided with the raffle tickets if you wish to pay by card. If this slip is missing or has been misplaced, you can still send in the raffle tickets with a cheque or postal order. Please make sure your name and address are marked clearly on the back of the cheque or postal order.
Where can I find out about the RNIB raffle?
If you want to sell RNIB raffle tickets you can order books of tickets online. If you have bought a ticket and wish to know the result, the winners of the raffles are announced online.
Where do I return my raffle tickets?
The address to send your raffle tickets to is on the back of the book of tickets.
When is the last day I can return my raffle tickets?
As long as they are in by the date of the actual draw, they will be included.
I've returned my raffle tickets but I have recently been called telling me to send them in or I have received a reminder letter?
These calls or letters are a courtesy reminder for those selling our tickets and the lists of those having not returned their tickets is produced a few weeks in advance. We apologise for any inconvenience and thank you very much for your prompt response.
Who do I make cheques payable to?
Cheques payable to "RNIB Charity".
Recycling
What can I recycle for RNIB?
We accept printer cartridges, mobile phones, used stamps and coins for recycling. Visit our recycling section to find out how to send your unwanted items to us.
Do you take silver foil for recycling?
Unfortunately we do not take foil for recycling.
Charity collecting boxes
Can someone come and collect my RNIB homebox?
Unfortunately we do not have enough volunteers to collect all our homeboxes from people's homes. Please email us at fundraising@rnib.org.uk or call 0845 345 0054 (Monday to Friday 9am to 5pm), to discuss the various ways you can donate the money collected.
I have just received a homebox through the post, but do not remember agreeing to receive one.
Please accept our apologies, this must have been a database error. Please feel free to keep the box and collect your small change in it. Otherwise please return it to:
RNIB
105 Judd Street
London
WC1H 9NE
Don't forget to enclose your name and address so we can update our records.
Accessibility
Why is RNIB linking to websites that are not accessible?
We are currently piloting linking to a selection of external websites which may not conform fully to RNIB's recommended accessibility standards. If you encounter any problems then please let us know as we are committed to working with our partners to improve the accessibility of their sites.
You can email us at fundraising@rnib.org.uk or call us on 0845 345 0054, Monday to Friday 9am to 5pm. It would help us if you could mention the website address of the site in question.
Comments and complaints
How can I contact you with a comment or complaint?
As a member of the Fundraising Standards Board, RNIB is committed to the highest standards of fundraising practice and ensure our activities are open and fair, honest and legal. Details are available on how to contact us with a comment or complaint. Read our Fundraising promise.