Our commitment to responsible gambling
We are committed to operating our Weekly Lottery and raffles in a socially responsible way. We want them to be fun to play, whilst raising charity funds, but not in a way that is detrimental to the vulnerable - such as low income groups or players under the age of 16 years old.
Whilst the majority of people do gamble within their means, for some gambling can become a problem. It may help you to keep control to remember the following:
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Gambling should be entertaining and not seen as a way of making money
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Avoid chasing losses
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Only gamble what you can afford to lose
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Keep track of the time and amount you spend gambling.
Self-exclusion option
If you want to have a break from gambling you can use our self-exclusion option by writing to us with your name, address and membership number(s) at:
The Woods Group
Bumpers Way
Chippenham
Wiltshire
SN14 6NG.
We will then close your account(s) for a minimum period of six months, during which time it will not be possible for the account(s) to be re-opened for any reason. The Woods Group operate the lottery and raffles on our behalf as External Lottery Managers.
Problem gambling
If you are concerned that gambling may have taken over your (or someone else's life) then the following questions may help you find out:
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Do you stay away from work, college or school to gamble?
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Do you gamble to escape from a boring or unhappy life?
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When gambling and you run out of money, do you feel lost and in despair and need to gamble again as soon as possible?
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Do you gamble until your last penny is gone, even the fare home or the cost of a cup of tea?
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Have you ever lied to cover up the amount of money or time you have spent gambling?
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Have others ever criticised your gambling?
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Have you lost interest in your family, friends or hobbies?
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After losing, do you feel you must try and win back your losses as soon as possible?
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Do arguments, frustrations or disappointments make you want to gamble?
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Do you feel depressed or even suicidal because of your gambling?
The more you answer 'yes' to these questions, the more likely you are to have a serious gambling problem.
Contact GamCare
If you need to talk to someone about problem gambling then contact GamCare.
GamCare is a registered charity that provides confidential telephone support and counselling to anyone who is affected by problem gambling. You can call GamCare's confidential helpline on 0845 6000 133 (local rate from UK) or visit the GamCare website for further information.