RNIB's Twitter marathon

Look out for our Twitter marathon on Wednesday 18 January

Welcome to our Twitter marathon page!

We recently tweeted calls that came in to our Helpline with the hashtag #RNIBinaday. We posted around 100 tweets throughout the day to give a glimpse into the varied and sometimes unexpected calls dealt with by our helpline staff.

Our helpline is a vital source of advice and information to thousands of people every year. We can only provide this important service with your support.

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Facts about the Helpline

  • The Helpline receives around 330,000 calls, emails and letters per year for RNIB and Action for Blind People.
  • The Helpline is open from 8:45am until 5:30pm, Monday to Friday. That's 2,231 hours per year!
  • The helpline services cost RNIB Group £1.5 million per year to run.
  • If you would like to speak to somebody on our Helpline you can contact us on 0303 123 9999 (Monday to Friday 8.45am to 5.30pm).

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Last updated: 30 January 2012

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Over 5,500 people use our Helpline every week. It provides a lifeline to many people affected by sight loss.

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Jill now inspires others thanks to help from people like youJill and RNIB's Helpline

'It's brilliant that there's someone at the end of the phone who can say 'this is the person you need to talk to, they'll be able to help you out.'