Office Volunteer

Action for Blind People's Stafford office needs enthusiastic and friendly volunteers to help with everything from administration to in-house events. Your help and customer service skills may also be required to welcome visitors to reception and show them around the Resource Centre.

This role does not require a DBS check.

What will I be doing?

• Offering administrative help to centre staff, including tasks such as photocopying and faxing

• Meeting and greeting visitors
• Helping with customer enquiries both in person and over the telephone
• Showing customers products in the Resource Centre and shop,
• Processing sales using a till
• Attending and supporting events for blind and visually impaired people held within the office building
• Other office duties as required

What skills and qualities can I bring to this role?

• Good communication and interpersonal skills

• An awareness of the needs of blind and partially sighted people
• Knowledge of the use of office equipment and/or cash tills desirable
• A friendly and polite manner
• Ability to work as part of a team

When will I be needed?

Flexible during office hours, at a regular time to be agreed between yourself and the volunteer manager.

Location

The Stafford office for Action for Blind People is located in Stafford City Centre. The postal address is as follows:

Action for Blind People
52-63 North Walls
Stafford
ST16 3AD

What will I gain from the role?

• Development of skills in supporting and working with blind and partially sighted people

• Experience of working in an office environment
• Participation in events organised for blind and partially sighted people in the office building
• Experience of dealing with the general public and customer service skills

What support will I be given?

• Induction
• Understanding Sight Loss Pack
• Expenses - all out of pocket expenses will be reimbursed including expenses to attend training
• Supervision and support from your volunteer manager/ co-ordinator

How do I apply?

To apply for this role, please complete and return the Application form (Word 79KB) to volunteering@rnib.org.uk.

If you would like the application form in a different format (such as standard print, large print, braille or audio) or if you have any general enquiries, please contact the Volunteering Team on: 0845 603 0575 or 01733 375 450 or email volunteering@rnib.org.uk

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