Resource Centre (IT) Volunteer

Volunteer role:

RNIB based

Country:

England

English region:

West Midlands

Action for Blind People's resource centre in Stoke needs volunteers with IT knowledge and good communication skills to greet visitors, demonstrate the range of computers and software and help customers to make an informed decision on which products would be the greatest benefit to them.

An enhanced CRB will be required for this role.

What will I be doing?

  • Demonstrating IT-based products to people with visual impairments

  • Discussing and recommending technology to people based on their individual needs
  • Showing visitors other items available in our resource centre as required
  • Gaining customer feedback through informal chats

What skills and qualities can I bring to this role?

  • A good background knowledge of IT

  • Polite and friendly
  • An ability and willingness to give demonstrations to people with visual impairments
  • Experience of using products specifically designed for visually impaired and blind people is desirable

When will I be needed?

Flexible, during office hours - depending on volunteer's preference

Location

Action for Blind People's Stoke offices are located at:

Suites 5-8. The Forecourt,
12 Albion Street,
Hanley,
Stoke-on-Trent,
ST1 1HQ

What will I gain from the role?

  • Development of IT demonstration skills
  • Experience of assisting people with their sight-related needs
  • The opportunity to work with IT-based equipment and software, and to share your enthusiasm for these with different people
  • Chance to develop customer service skills

What support will I be given?

  • Induction

  • Understanding Sight Loss Pack
  • Expenses - all out of pocket expenses will be reimbursed including expenses to attend training
  • Supervision and support from your volunteer manager/ co-ordinator

How do I apply?

If you would like to apply for a role electronically, please download and complete the

If you would like the application form in a different format (such as standard print, large print, Braille or audio) or if you have any general enquiries, please contact the Volunteering Team on: 0845 603 0575 or 01733 375450 or email volunteering@rnib.org.uk

Last updated: 2 April 2012

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