Are you a good listener? Are you friendly, patient and able to build a good rapport with people? If so we need your help with our new Eye Clinic Liaison Officer befriending service.
The befriending service supports isolated blind and partially sighted people and hopes to build up their confidence. The service helps to ensure people feel less isolated in their homes and ensures they remain independent.
This role will require an Enhanced Check for Regulated Activity.
What will I be doing?
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Working on a one-to-one basis with the blind or partially sighted person in the person's home.
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Providing support and listening skills.
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Providing information on RNIB and local services available.
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Providing some guidance around basic issues e.g. how to contact social services.
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Assisting with reading personal correspondence, newsletters and magazines and basic form filling where required.
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Occasionally accompany customers to hospital Eye Clinic appointments.
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Keeping in regular contact by telephone.
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Providing regular updates to ECLO.
What skills and qualities can I bring to this role?
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Ability to work on own.
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Good Listening skills.
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Good communication skills.
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Friendly, helpful and understanding manner.
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Patient.
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Reliable and a commitment to treat all information in a confidential manner.
When will I be needed?
The hours for the post are flexible but will be during the day. Visits will vary from one to two hours to half a day a couple of times a month. Although the post is open ended, we would prefer a minimum of 6 months commitment.
Location
You will be visiting customers in their homes around the Carmarthenshire or Pembrokeshire area and will occasionally be asked to accompany them to hospital Eye Clinic appointments.
What will I gain from the role?
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An understanding of the issues facing some blind and partially sighted people.
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The opportunity to speak to people from a wide range of social backgrounds.
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A sense of satisfaction.
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Experience of working with the UK's leading sight loss charity.
What support will I be given?
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Induction
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Understanding Sight Loss Pack
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Expenses - all out of pocket expenses will be reimbursed including expenses to attend training
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Supervision and support from your volunteer manager/ co-ordinator
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Training will be provided for this role.
How do I apply?
To apply for this role, please complete and return the
Application form (Word 79KB) to volunteering@rnib.org.uk.
If you would like the application form in a different format (such as standard print, large print, braille or audio) or if you have any general enquiries, please contact the Volunteering Team on: 0845 603 0575 or 01733 375 450 or email volunteering@rnib.org.uk