On 30 July 2013 Department of Media, Culture and Sport released a policy paper called Connectivity, Content and Consumers: Britain's digital platform for growth.
This paper addresses consumer need and proposes legislative changes to provide a better service to people with disabilities.
On 30 July the Department of Culture, Media and Sport (DCMS) released a “policy paper” called "Connectivity, Content and Consumers: Britain’s digital platform for growth" as a response to a long period of consultation. This paper addresses the needs of the consumers and proposes a number of legislative changes in addition to a range of voluntary non-regulatory initiatives like the UK Online Centres that are already under way.
The paper asserts that new communication services, especially the online platforms, should be accessible to everyone including people who find it more difficult to use new technologies, such as those with disabilities and the elderly. The government is currently working with the e-accessibility Forum to encourage the industry to adopt guidelines on inclusive design and share best practice across all sectors to improve access to online services for people with disabilities.
UK broadcasters and other content providers get a special mention in the paper. It confirms that the government would like the UK to maintain its position as the world leader regarding the extent and the quality of access services available and in having broadcasters and other content providers who have committed to meet the needs of disabled people.
Following the commitment from the Public Service broadcasters, excluding Channel 5, who voluntarily agreed to provide audio description on 20 per cent of their content, the Government commits to work with Ofcom and stakeholders to increase the levels of audio description by non-public service broadcasters.
Additional measures to protect consumers in this area include:
In the acknowledgements, amongst other charities, consumer groups, mainstream equipment organisations, broadcasters and individuals, DCMS has thanked RNIB for contributing to this review over the past two years.
We have provided input in one to one meetings, in seminars, and with a response to the Secretary of State's open letter.
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