RNIB box at the Royal Albert Hall

Royal Albert HallDid you know that RNIB has a box at the world-famous Royal Albert Hall? If you are blind or partially sighted, you can apply for tickets and take a sighted friend or guide.

Regular events include the annual BBC Proms concerts, the Cirque du Soleil, Classical Spectacular and events in aid of Barnardo's, as well as artists such as Jools Holland, Michael Bolton and Eric Clapton. We also have information on access to live music and ways to appreciate music from the comfort of your own home.  

About the box

The box is in the second tier and seats five people, two at the front, two on a higher level and one at the back.

Cost of tickets

Tickets are subsidised. Since 1 April 2016, the cost of tickets is £16. This is considerably cheaper than the face value for the majority of events.

Finding out what's on and applying for tickets

Listings for all Royal Albert Hall events are available from a variety of sources, such as the Royal Albert Hall Box Office (telephone 020 7589 8212) and the Royal Albert Hall website.

As a member of the Royal Albert Hall, RNIB receives tickets for the majority of events. By joining our mailing list, you will receive bi-monthly newsletters in your preferred format with details of upcoming events for which you can request tickets.

We give priority to new users and those who have not had tickets in preceding months. For exceptionally over-subscribed events, such as the BBC Last Night of the Proms, we hold a ballot.

The BBC Proms

The 2017 BBC Proms season runs from 14 July to 9 September, and we have tickets for the majority of concerts at the Royal Albert Hall including the Last Night.
You can request tickets in the RNIB box at any time. Tickets will be allocated as follows:
  • Proms concerts in July will be allocated at the beginning of June.
  • Proms concerts in August will be allocated at the beginning of July. 
  • Proms concerts in September will be allocated at the beginning of August.

Booking for the 2017 season opens on 13 May on the Royal Albert Hall Website  and via the box office on 020 7589 8212.

Our BBC Proms guides are now available, listing all the concerts from the First Night (14 July) to the last (9 September). Whether you want to attend in person or plan your listening from the comfort of your own sofa, they have everything a music lover needs to get the best from the 2017 Proms. Choose braille or audio CD and fill your diary with the dates you don’t want to miss. The guides come in two volumes: 

  • Concert list and booking info (braille (TC20413)
  • Audio CD (TC21087CD)
  • Articles (braille (TC20414)
  • Audio CD (TC21088CD).

Volumes are £3.50 each and can be ordered from the Helpline on 0303 123 9999.

A text-only large print version of the Proms Guide is available for £7 from the BBC by contacting Deborah Fether on 020 7765 3246 or email PromsPublications@bbc.co.uk. Large-print concert programmes can be made available on the night (at the same price as the standard programme) if ordered not less than five working days in advance. Complimentary large-print texts can also be made available if ordered in advance.

Feedback from customers

In 2012, we surveyed users of the RNIB box to find out what they think of the service. Among the comments were the following:

"This has brought me such joy and kept me going for months."

"I wish I had found out about the box sooner."

"My son feels very secure in the RNIB box."

"The Box is a great facility, and I've heard some wonderful music at a fantastically reasonable price."

"The Box is really easy to use too, and if you're at the front or very back, there is room for a guide dog to settle comfortably."

"I recently attended with a young child who was in a wheelchair and the staff could not have been more helpful."

"I do greatly appreciate the chance to go to concerts at such a reasonable price and in comfort. Thank you."

"The box is not just a very classy way to see a concert but actually makes life much easier as a blind visitor. I don't have to worry about finding my way to my seat. I don't have to clamber past people with a stick. There is plenty of room. There is also the opportunity for some discreet audio description when needed which would not be possible in a regular seat as it would disturb your neighbour. The staff at the RAH are simply brilliant and offer just the right amount of help."

Unable to get tickets

If you are unsuccessful in getting a ticket for the RNIB box for your chosen concert, the Royal Albert Hall offers two tickets for the price of one to disabled people who require an assistant companion (limited availability).

For further details, contact the Royal Albert Hall Box Office directly on 020 7589 8212.

Further information

For more details please contact:

The desk is currently manned on Thursdays but you can leave a message at any time.

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