Paying with apps

Are you interested in payment apps, but are not sure if paying with apps is the right thing for you? We have reviewed the accessibility of a range of payments apps to help you decide.

Barclays Pingit

On the iOS platform used by Apple, this app allows you to log in, check a range of accounts, get a balance, review transactions and make payments. However, the app does not work with VoiceOver, which means that buttons and check boxes won't always have text associated with them to tell you what they are. In addition, the focus will not always start at the top of the page and instead the app could begin by reading information half way down the page.

On the Android platform used by Samsung, LG, HTC, Sony and Google products, the app is almost the same as on iOS but will not allow you to send or receive money. This is because the buttons used for these are not spoken using TalkBack.

PayPal

On the iOS platform used by Apple, this app allows you to log in, check a range of accounts, get a balance, review transactions and make payments. However, the app is not easy to use with VoiceOver, which means that buttons and check boxes won't always have text associated with them to tell you what they are. In addition, the focus will not always start at the top of the page and instead the app could begin by reading information half way down the page.

On the Android platform used by many other providers, the app will allow you to log in but you will find it difficult to send and receive money without using some work-arounds. For example you might need to dismiss the keyboard or perform a two finger up swipe to move the content on screen instead of the traditional left to right swipe gesture.

QuickTap by Orange

This app is only available on Samsung Galaxy S3 Android phones purchased from Orange with an Orange contactless enabled sim card. You will also need a Barclaycard or Orange credit card to use it. This app allows you to log in, check a range of accounts, get a balance, review transactions and make payments. This is one of only two products that will allow you to independently know what you have paid at the till because the amount is read aloud using TalkBack.

However, the app is not as easy to use as it could be with TalkBack, which means that buttons and check boxes won't always have text associated with them to tell you what they are. In addition, the focus will not always start at the top of the page and instead the app could begin by reading information half way down the page.

Cash on Tap by EE

This app is only available on NFC ready Android mobile phones sold by EE. This app allows you to log in, check a range of accounts, get a balance, review transactions and make payments. However, you cannot add a card. This is one of only two products that will allow you to independently know what you have paid at the till because the amount is read aloud using TalkBack.

However, the app is not as easy to use as it could be with TalkBack, which means that buttons and check boxes won't always have text associated with them to tell you what they are. In addition, the focus will not always start at the top of the page and instead the app could begin by reading information half way down the page.