Money Support and Advice

Many people find themselves in need of advice to help with benefit and tax issues or support with managing debt. If you are in need of some help or advice about money, we are here to help.

RNIB Helpline

Our team of advice workers are your direct line to the support, advice and products you need.

RNIB has a dedicated advice and legal rights teams who can give you information about banking, benefit entitlements and how to challenge discrimination.
Contact the RNIB Helpline on 0303 123 9999.
Call Monday to Friday 8.45am to 5.30pm. Outside these times leave us a message and we'll get back to you. Calls cost no more than a standard rate call to an 01 or 02 number, and count towards any inclusive minutes in the same way as 01 and 02 calls.

RNIB Publications

We produce several publications about money.

  • Managing your money
  • Money Matters magazine
  • Equality Act toolkit

These can be ordered by calling 0303 123 9999 or emailing helpline@rnib.org.uk

Citizens Advice Bureau

The Citizens Advice Bureau Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.  We are also in partnership with Citizen Advice Bureau (CAB) to help improve the face-to-face debt advice for people with sight problems.

  • In England call 0844 411 1444
  • In Wales call 0844 477 2020

Independent money advice centre

To find an independent money advice centre near you contact the Money Advice Association on 01476 594 970.

The Consumer Credit Counselling Service

If you think that you have a debt problem, the Consumer Credit Counselling Service can give you a debt management plan. Call for free on 0800 138 1111.

Customer service information

Our customer service section can also give you information about the basic services that all banks and other financial providers should be offering you as part of their commitment to good customer service.

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