Let's make online services accessible

We need you to tell us which websites you struggle to use with your access technology.


Direct challenge to inaccessible websites

Our 'Online Services Project', in partnership with Fix the Web, is hoping to directly challenge some of these services and work with them to make changes to improve accessibility to their website or mobile 'apps'.

We want to make the top 50 online services for blind and partially sighted people accessible!

Tell us about it!

We're trying to get as much feedback from users as possible, to ensure that the most important sites to you are the ones we focus on.

We have already seen a trend in the sites reported as many travel sites, such as airlines, train sites and holiday sites have issues. There have also been complaints about popular shopping sites too.

Please help us to make online services accessible. Let us know which sites you are having trouble with by emailing digitalaccess@rnib.org.uk

Online world is growing

The lack of accessibility in websites and web services is reaching another new high. More designers are embracing interactive and dynamic websites without considering accessibility.

If you're blind or partially sighted accessing a computer using speech output, magnification or a combination of both, very often these types of websites do not work. The content is inaccessible by the assistive technology and you're unable to get the benefit of the service offered.

Now with mobile and tablet access to the web and services delivered via 'apps' the online world has become more ubiquitous. This means that there are yet more challenges to accessibility.

Last updated: 22 February 2012

Make a donation

Right now we can only reach one in three of the people who need our help most.

Please make a donation and help us support more blind and partially sighted people.