Did you know we provide a Technology Support Service that can help you with problems you might have accessing books and reading generally? We have a network of volunteers across the UK who can help you by:
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demonstrating how to use talking book players and troubleshooting any problems
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showing you how to use our talking book catalogue
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showing you how to choose and order books through RNIB's National Library Service.
This used to be part of our Home Visiting Service but we recently changed the name to better reflect the type of support we provide. As well as dealing with reading related issues, our volunteers can also fix problems with your computer and other technology you use around the home. This includes setting up new computers, installing and troubleshooting hardware and software and setting up internet connections.
We are making a number of improvements to this service:
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we want to increase the level of support we can provide and the number of people who benefit from it. We hope to expand the service to include:
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eBooks have the potential to revolutionise access to books and dramatically improve the number of books produced in accessible formats, we want our volunteers to be able to help you to use them
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help in using Twitter to tweet about books and reading as well as using our web forum to discuss books and share ideas
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help you use social networking sites so that you can stay connected with family, friends and others who share your interests.
"After a home visit from the Technology Support Squad I've once again realised my independence through technology. The volunteer spent as much time with me as I needed. Nothing was too much trouble."
To find out more about the range of support we can provide, visit our Technology support pages or call us on 0303 123 9999