Being in control of your money is key to retaining your independence. For eight out of ten people, cash machines are the fastest and most convenient way to get their money.
But imagine if you couldn't use them? That's the grim reality for 90 per cent of blind and partially sighted people.
Watch Mark's story
How we help
We believe that customers who have lost their sight should enjoy the same access to banking services as everyone else.
RNIB WebDocs is a service that helps businesses and service providers turn short Microsoft Word documents like letters, leaflets and lists of services into braille, large print or audio CD.
We will continue to work with banks to help them provide information in accessible formats and make Britain's ATM network accessible to blind and partially sighted people.
How you can help
Our new campaign aims to make Britain's cash machine network accessible to blind and partially sighted people. We need your help to get talking cash machines in Britain's banks. Take action now!
Banks can contact us to find out how to better meet the needs of blind and partially sighted customers.
Read our 2011 Lost for words report, with the latest statistics and stories about sight loss and reading.