There are banks, building societies and other financial providers who are giving blind and partially sighted people excellent customer service.
Northern Bank
In 2005 Northern Bank became the first bank in the UK to offer talking cash machines. Blind or partially sighted people can use the talking cash machines to take out cash, check their balance or change their PIN number by using headphones to hear on screen information. You don't have to be an account holder with Northern Bank, any blind or partially sighted person can use the talking cash machines.
"Talking ATMs make me totally independent. I don't have to carry so much cash or go to my bank, which is seven miles away." James
Other banks that currently offer talking cash machines are Clydesdale Bank and Yorkshire Bank, who have a small number of accessible machines in Scotland and parts of Northern England. Barclays Bank have recently committed to offering them from 2012 onwards marking a major step forward for accessibility of cash machines.