RNIB's 'Good Practice In Sight' guide (October 2008) is designed to assist Local Authorities and their Adult Social Services departments in England achieve best levels of service delivery for blind and partially sighted adults.
The Association of Directors of Adult Social Services (ADASS) and the Department of Health have both endorsed the guide, which provides benchmarks with analysis. It also shows how this can link to monitoring practices currently laid out by the CSCI, and other national standards current or pending.
The guide will help Local Authorities to support the needs of thousands of adults living with sight loss whose needs currently are not being met.
Key areas of service delivery covered include:
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counselling and emotional support
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referrals to low vision and rehabilitation services
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information, advice and advocacy to assist client decision-making
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assessment of needs
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availability of specialist equipment
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training in the use of equipment
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empowering the service user
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complaints procedures and inter-agency working.
The guide also echoes the UK Vision Strategy's aim in achieving excellent support, services and independent living for blind and partially sighted clients.
To request a print copy call RNIB Customer Services on 0303 123 9999.
To request a copy in either Word or PDF, email
professionals@rnib.org.uk