Are you open to all?
More than 100 people every day start to lose their sight. And over 10 million people in the UK have a disability.
A warm welcome - new factsheet for hotels
To support you welcoming guests, we've put together a factsheet of hints and tips for hotel owners and managers (Word, 255kb). This is just a starting point of suggestions so please browse these pages and get in touch for more personalised support.
How many potential guests are you turning away?
Whether you are a large chain or a small guest house, ensuring that your guests can feel confident about booking with you, enjoy their stay and recommend you to others is essential to keep you ahead of the competition. Improving access will help open your hotel to more guests, gain word of mouth referrals and comply with legislation.
What RNIB can do for you
Warm welcome for everyone
Consider disability awareness training to help your staff deal with customers every day.
Information for all your guests
We'll help you produce braille, large print and audio formats of your welcome packs, menus and promotional materials. Or improve your information with RNIB See It Right guidelines.
Building accessibility
Have you reviewed your premises or signage? Opt for targeted assessment packs or full consultancy.
Product solutions
Browse our extensive range of products to find solutions for your reception, bedrooms and more.
Click and stay
How many guests look at your website before they book with you? Make it easier with our Web Access Centre team.
Shout about it
Tell your potential guests what you've been doing. Try RNIB magazines or airtime on Insight Radio to spread the word.
On a tight budget?
In the current economic climate, many hotels have fewer resources available to improve services. Have a read through our targeted services for hotels page.
Having a conference or event?
We can also help you to plan for conferences or events of all sizes. Start by browsing our help for hotels managing events.
Standards
Find out about standards and guidelines for hotels, building and website accessibility on our hotels standards page or read about the PAS88 guidance for hotel chains.
Contact us
Market Development Team
RNIB Commercial and Operations
Tel 01733 37 51 09
Email: commercialservices@rnib.org.uk