Natwest have made their banking app more accessible

Post date: 
Tuesday, 7 June 2016
Natwest accessible banking app

Natwest have worked with RNIB to develop their mobile banking app, making it more accessible to blind and partially sighted people so they can manage their money, maintain confidentially and retain independence.

The app is a free service that’s available to all customers, whether they use iPhone or Android. The difference this time is that Natwest have consciously tried to design features that address the needs of those with low vision, as well as making some updates that reflect the reality of banking in a modern ‘always on’ world. 
 
These include a way to 'get cash' if you forget your bank card, plus the option to view your balance with just one touch if you have access to the Android Fingerprint function. 
We tested the core functions with speech and magnification using an iPhone and an Android phone. People were able to view their transactions, transfer money and make payments without any issues.
 
Our own Sabeena DeSaram reviewed the app for the BBC. Watch her review of the app here

Key Features

Features that were particularly liked by our blind and partially sighted testers include:
 
  • Fingerprint login: this means you don’t have to manually input log in details, and requires less steps to go through to access your details
  • The "get cash" feature: if you’ve left your debit card at home, you can get sent a code which you can read on the phone and input at an ATM to get cash out.

If you want to download the app, you will need to access the app store on your phone and download it. Or visit the Natwest website, input your phone number and they'll text you a link to the app. 
 
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