About Us

Contact us

If you or someone you know has a sight problem, we can help.

Our Helpline (telephone 0845 766 9999 / 020 7388 2525) offers an immediate, expert and confidential service. Many of our Helpline staff have sight problems themselves. They are trained to listen and to give reassurance and advice.

Our staff can:

  • put you in touch with specialist advice services
  • give you details of support groups and services in your area.

We can also provide you with free information on:

  • eye conditions
  • making the most of your remaining vision - magnifiers, lighting
  • registering as blind or partially sighted
  • benefits and your rights
  • living with sight loss

The Helpline is open Monday to Friday 9.00am - 5.00pm. On Wednesdays it is open from 9.00am - 4.00pm. Messages can be left on our answerphone outside these hours. Interpreters can be arranged for most languages. All calls are treated in confidence. Calls may be recorded, or listened-in to for quality and training purposes.


Our main address

Royal National Institute of Blind People
105 Judd Street
London
WC1H 9NE

Tel: 020 7388 1266
Fax: 020 7388 2034

Directions to Judd Street

Visit our Resource Centre in London for sales and advice about products. Our Research Library with computers for surfing the internet, Low Vision Centre and Children’s Centre are also located here.

Comments and complaints

If you would like to make a comment or complaint about one of our services, please get in touch. We welcome your feedback.

Contact form

If you would like to contact us, please fill in the contact form below or email your message to helpline@rnib.org.uk


 


  

Content author: webeditor@rnib.org.uk

Last updated: 08/04/2008 18:38

More info

Quiz

Smokers are twice as likely to develop eye diseases such as cataracts and age-related macular degeneration, which can lead to blindness.




Your stories

Jill's story - Jill lost her sight 12 years ago at the age of 19. “The experience left me feeling isolated. I often felt like my life was pointless." Now, as a presenter on Insight Radio, she uses her experiences to help others. “My prayer is that what we do helps those who are going through sight loss. Even the tiniest piece of information can make a huge difference. If my show can help do that, then my journey has not been in vain.” Jill's full story