Accessible Information

Accessible Information - FAQs

Summary: Frequently asked questions about accessible information.

• Producing accessible information
• Print
• Websites

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How do blind and partially sighted people read?

Blind and partially sighted people read information in different ways. Many partially sighted people can read well-designed clear print. Other people will need information in a different format such as large print, audio, braille or electronic text. Different people have different preferences and one format will not suit everyone.

Formats and ways of communicating - further information

What does RNIB do in braille?

Lots! Visit our braille homepage to find out about the history and use of braille as well as our braille production, teaching and transcription services.

Where can I find accessible books?

Visit the reading section for books to buy or borrow. You can also contact Customer Services on 0845 702 3153 / 01733 37 53 50 or email cservices@rnib.org.uk

Producing accessible information

What are my obligations under the law?

You have a legal obligation, following the implementation of section 21 of the Disability Discrimination Act, to make reasonable adjustments to ensure blind and partially sighted people can access your service.

Isn’t it expensive to produce information in different formats?

Making information accessible might be cheaper and easier than you think. In comparison with how much your company or organisation spends on producing standard print, the cost is probably very small. Adopting clear print guidelines can be done immediately and at virtually no cost.

How can I find out about producing information in alternative formats?

Our See it Right book gives practical advice on designing, producing and planning for accessible information. To get your copy of the See it Right book, contact Customer Services or buy direct from the online shop.

You can also visit our Peterborough site to see how it is done in person.

How can you help me produce accessible information?

Speak to our business to business service, they will advise about how we can help you.

Print

What typeface and font size should I use?

The choice of typeface is less important than size and contrast. As a general rule, stick to typefaces that people are familiar with and will recognise easily, like Arial. Avoid italic, simulated handwriting and ornate typefaces as these can be difficult to read.

The size of the type (known as point size) significantly affects its legibility and is one of the most important features to bear in mind. A minimum of 12 point type should be used for all publications. However, RNIB recommends the use of 14 point to reach more people with sight problems.

Clear print guidelines - further information

What colours should I use?

The contrast between the text and the background is extremely important. Research reveals that a significant proportion of people who are partially sighted also have difficulty with colour perception. For more information, see our See for yourself series. To achieve effective contrast, the relationship between the colours is more important than the colours themselves. As a general rule contrast dark against light.

Websites

Where can I get information about making websites accessible?

Visit our Web Access Centre for the resources you need to plan, build and test accessible websites.

Content author: webeditor@rnib.org.uk

Last updated: 30/05/2008 19:00