Your Rights
Social Care Advocacy home page
Summary: Community Care Advocacy Service and guide to information pages
What we do
RNIB Community Care Advocacy can tell you about your rights to services, to help you stay independent.
We can:
- give you information about services and specialist support
- advise you about your rights to social care services
- offer support with complaining to the council if you are not getting the services you need
- advise about grants if you are on a low income.
Our webpage about community care services and specialist support gives information on:
- charges for community care services
- how blind and partially sighted people can work out their extra costs of living.
We can also advise about registering as severely sight impaired (blind) or sight impaired (partially sighted), and can provide the legal framework for community care on request if you would like to know what the law says about your rights to care services.
If you have difficulty in getting the care services you need from your Council, we can help you put your views across - by giving you advice, writing letters or making phone calls on your behalf. In some cases, we can attend meetings with you, or we can tell you about local advice or advocacy services.
We offer information and advice to the families, friends, carers and representatives of blind and partially sighted people.
If you have any enquiries about social care services or would like to request any of our information in large print or alternative formats, please contact the RNIB Helpline on helpline@rnib.org.uk or 0845 766 9999 or 020 7388 2525 (some callers may find it cheaper to call a landline, so we have detailed both 08 prefixed numbers and landline equivalents where available).
Further information
Caring for someone with a sight problem, produced with Age Concern England, brings together information and advice for relatives, friends and carers of people with sight problems.
We work with the Improving Lives Coalition to campaign for improvements in local services for people with sight problems.
The government's Directgov website has information for carers on health, money, rights and other topics.
Content author: moira.routledge@rnib.org.uk
Last updated: 08/04/2008 18:38
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Jenny's story - Jenny Burgess volunteered for a disability support group run by people with physical disabilities. She was the only staff member with a sight problem. “I depended on a colleague with physical disabilities to give me a lift to work. I have far greater mobility problems than most people with physical disabilities who can drive a car, yet receive less benefit - it’s unfair and unjust.” Join our campaign to make the mobility component of the Disability Living Allowance fair - taken for a ride.