Training and Consultancy

RNIB Visual Awareness training

Summary: More information about RNIB's visual awareness training courses which are available across the UK.

Description

Visual awareness training is essential for all organisations to meet the needs of people who are blind or partially sighted, whether they are customers, clients or employees. Due to the Disability Discrimination Act, service providers are legally obliged to make their services accessible to people with disabilities. Our training will help you understand the needs of blind and partially sighted people and improve the service you offer.

The training is highly participative and interactive and gives delegates more confidence and skills in dealing with people with sight loss.

RNIB visual awareness courses are available in a variety of locations and can be tailored to the needs of your organisation.

Content

Topics covered can include:

  • The Disability Discrimination Act and legal responsibilities towards blind and partially sighted people
  • Eye conditions and the impact of sight loss
  • The practical and emotional effects of sight loss
  • Independence and mobility for blind and partially sighted people
  • How blind people read: alternative formats and accessible information
  • How to enable blind and partially sighted people, rather than disabled them
  • Meeting, greeting and etiquette with blind and partially sighted people
  • Assisting and guiding a person with sight loss
  • Practical solutions for employers and employees around sight loss in the workplace
  • RNIB products and services to help and support blind and partially sighted people

Learning objectives

Upon attending this course, you will:

  • Be better informed about the most common eye conditions and their impact on individual needs
  • Find out more about who your customers with sight problems are
  • Be more able to produce more accessible print information
  • Gain practical advice on how you can ensure blind and partially sighted people get the best possible service from your organisation

If guiding techniques are included in the course, delegates will also develop skills in guiding people who are blind or partially sighted

Course delivery

  • Open courses - we run open courses at locations across the UK. Contact us for details of a course near you.
  • Bespoke training - if you would like training for a larger number of staff, we are happy to deliver training at your premises or at a mutually agreeable location. We will work closely with you to develop a training programme that is specifically tailored to your needs. Training can be delivered across a half day, full day or number of days.

Who should attend?

Anyone who wants to increase their understanding of the requirements of blind and partially sighted people or whose involves contact with customers, clients ,employees or the general public, including front line staff and managers.

Comments from previous courses

  • “Made you feel what it would be like to live with sight loss”
  • “Very thought provoking”
  • “The practical was most useful and had great impact.”
  • “Guiding gave a good insight into the issues that visually impaired people have when moving around”
  • “Had no idea there were so many facilities out there! Very helpful!”
  • “Very useful as this course now has helped me to understand and deal with service users who have poor sight.”

Contact us

Please contact your nearest regional centre to find out about visual awareness training in your area:

If you are looking for visual awareness training across more than one region, if you would like advice on the suitability of the above course content, or if you would like RNIB to develop a course for your delegates involving other topics, please contact our Business Services Team on telephone 01733 37 53 45 or email busdev@rnib.org.uk.

Other related RNIB training courses

Content author: webeditor@rnib.org.uk

Last updated: 20/10/2008 15:51

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