YouView introduces new accessibility updates

Post date: 
Tuesday, 8 April 2014
TV, Radio and Film

4 December 2013 The on-demand TV service YouView has released a series of updates to deliver better accessibility for blind and partially sighted customers and improve the user experience for this audience.


These updates will allow people with sight loss who use YouView to:

  • Change the blue and black interface in the programme guide to high contrast black and white enabling partially sighted people to read the text more easily
  • Use text to speech on the YouView iOs App
  • Access revised Zoom features which will allow partially sighted users to zoom into and navigate the programme guide. This improved zoom functionality works with all aspects of the programme guide.

Susie Buckridge, Director of Product at YouView said, “The goal of YouView has always been to ensure it’s the easiest way for all of our customers in the UK to find the TV they love. We hope these accessibility updates will give a wider range of customers the means to discover great TV and radio, by providing the tools to make our user interface and mobile applications easy to navigate.  We are particularly pleased with the new zoom function which is a UK first and will give blind and partially sighted customers a much clearer user journey.”

RNIB expertise

RNIB and SCOPE have worked closely with YouView to ensure that these new updates will allow the YouView journey to be seamless and easy as possible for all YouView customers.

Speaking about the improvements, Steve Tyler, Head of Innovation and Development at the Royal National Institute of Blind People appreciated YouView's efforts and explained that a big advantage of making the accessibility features available for all, allowed those who did not think of themselves as disabled to enable the functionality without any fuss.

Access the new updates

These updates will initially only be available on YouView set-top boxes purchased at retail. Customers with YouView from BT or TalkTalk will receive accessibility updates in due course. 

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