Going shopping can be stressful enough without shops being inaccessibly laid out, and staff not understanding what blind and partially sighted people would find helpful.

Retail and restaurant toolkit

We have created a guide with information and support to help you address, and improve, your negative experiences when shopping.

Get in touch with your Regional Campaigns Officer if you'd like support to tackle inaccessible shops and restaurants. 

You can also take a look at our general campaign resources.