Going shopping can be stressful enough without shops being inaccessibly laid out, and staff not understanding what blind and partially sighted people would find helpful.
Retail and restaurant toolkit
We have created a guide with information and support to help you address, and improve, your negative experiences when shopping.
Get in touch with your Regional Campaigns Officer if you'd like support to tackle inaccessible shops and restaurants.
You can also take a look at our general campaign resources.
Everyone should be able to shop in stores and eat and drink out in places that are easy to access, well laid out and have friendly and helpful staff. Find out what we're doing to help make this a reality.Check out the latest Retail and leisure news