Accessible health information

The NHS Accessible Information Standard

The Standard was introduced in England in August 2016 and should ensure that disabled patients receive health information in formats that they can read. 

However, many blind and partially sighted people are still receiving information they are unable to read, despite the NHS Accessible Information Standard coming into effect five years ago. It was designed to ensure disabled people can receive their health and social care information in a format accessible to them. 

As NHS England has started a review into the Standard – set to be completed in March 2022 – we asked people to share their experiences to help us influence this review. You can read the results of our survey in our Review.

If you would like a braille copy of the Review, please email [email protected] or call our helpline on 0303 123 9999.