Raffle terms and conditions

Royal National Institute of Blind People (RNIB) wholly owns two subsidiary companies each of which promotes a society lottery to raise funds to support different areas of RNIB’s work for blind and partially sighted people. Each lottery draw is promoted by a subsidiary.

The two subsidiary companies, also known as "Promoters", are each licensed by the Gambling Commission to operate large society lotteries.

RNIB Direct Services Lottery Limited (RDSL) is one of these two subsidiaries and is used for providing funds raised by the RNIB raffle for the individual services of RNIB. The details of RDSL are as follows:

RNIB Direct Services Lottery Limted (RDSL), registered company no.10907790, registered office: 105 Judd Street London WC1H 9NE. Licensed by the Gambling Commission of Great Britain under the 2005 Gambling Act, Gambling Commission Licence no: 50055; RDSL provides funding for the direct services of RNIB. Responsible person: Sarah Crush. These direct services would comprise activities at the individual level, including (but not limited to):

  • National Sight Loss Advice Service, which includes RNIB’s Helpline, information available online and a team of face-to-face sight loss advisers (also known as ECLOs or Eye Clinic Liaison Officers);
  • Talking Books;
  • provision of specialist services for blind and partially sighted individuals, including (but not limited to) advising on Employment, Technology, Confidence Building, Legal Rights, Complex Needs, Eye Health, Counselling, Children and Young People.

RNIB raffle rules

Thank you for supporting RNIB. These terms and conditions refer to online and postal entry to our raffle.

  1. The cost of each ticket entry into the RNIB raffle is £1. You may purchase more than one ticket but the maximum number of tickets is one hundred (£100) per draw. Payment to enter the raffle must be made in advance of the draw date. Any payment received after the draw date will be treated as a donation. The maximum combined value of RNIB raffle tickets and RNIB Feel Good Friday Lottery (RFGFL) entries you may purchase in any twelve month period is £1,000.
  2. No tickets can be sold to, on behalf of, or for a person under the age of 16 years.
  3. If a ticket is sold unknowingly to, on behalf of, or for a person under the age of 16 he/she will be exempt from the raffle and will forfeit his/her prize and the stake will be returned.
  4. The RNIB Raffle is open to all UK residents over the age of 16, except employees of RNIB who are directly involved with the raffle, their agencies and other companies directly involved in the running of the raffle. This means that entries will be accepted from Northern Ireland, the Channel Islands and BFPOs.
  5. To purchase raffle tickets online entrants must be residents of Great Britain (only) and 16 years of age or over. This means that online entries will not be accepted from Northern Ireland, the Channel Islands and BFPOs.
  6. The Promoter will run 4 separate raffle draws each year. The draw dates will take place in March, June, September and December.
  7. Monies raised by this raffle will support the activities of the direct services of RNIB, registered charity number 226227.
  8. Participation in this raffle can be made by returning ticket stubs in the post with appropriate payment (cheque payable to RNIB charity or credit/debit card details) or through this website with payment by credit or debit card, where entrants will be notified by email of their ticket numbers. Some credit card providers may charge a cash advance fee for raffle ticket payments. Please check with your provider before paying for raffle tickets using this method.
  9. Raffle tickets will be entered into the draw only when the whole payment is received.
  10. The Promoter cannot accept CAF payments for raffle entries and all CAF payments will be treated as donations.
  11. The Promoter accepts no responsibility for raffle tickets which are lost, damaged, illegible or from which the prize-winner cannot be identified, or for any technical failure or event which may cause the competition to be disrupted or corrupted.
  12. Any ticket entries received after the closing date may miss entry into the draw and therefore will be considered as a donation to RNIB.
  13. Raffle tickets will be drawn randomly.
  14. Prizes will be allocated in order of the tickets being drawn from the 1st prize down to the last one. Read full details of raffle prizes.
  15. Prizes are allocated as follows:
  • First prize: £10,000 or a car of equivalent value
  • Second prize £1,000
  • Third prize: £500
  • Fourth prize: £250
  • Fifth prize: five prizes of £100
  • Sixth prize: fives prizes of £50
  • Seventh prize:100 prizes of £10
  1. The result of the raffle draw is final. No correspondence will be entered into.
  2. Please keep the ticket or allocated number as proof of purchase.
  3. Where The Promoter is unable to contact a prize-winner so that a prize remains unclaimed for six months following The Promoter's first attempt to notify the prize-winner, The Promoter may apply the prize as it sees fit, including re-offering the prize in future raffles.
  4. All winners are required to co-operate with The Promoter’s right to publish their win as and where deemed appropriate, and to provide proof of age when requested.
  5. In the event of an error, howsoever caused, whether a printing error or otherwise and whether obvious or otherwise, which affects the competition in any way, The Promoter reserves the right to administer the raffle as though the error had not occurred. Where The Promoter deems it appropriate and/or feasible it will notify entrants of the error.
  6. Failure to comply with any of these rules may result in the disqualification of the entry. The Promoter reserves the right to disqualify any entry at their absolute discretion.
  7. All customer funds to be used in future entries paid to the RNIB raffle are held in a dedicated gaming account to maintain a separation from RNIB’s own trading income. However, this will not protect customer funds in the event of insolvency. This meets the Gambling Commission’s requirement for the segregation of customer funds at the level of basic protection.
  8. The RNIB raffle is subject to the laws of England and Wales.
  9. The Promoter’s decision in all matters relating to the RNIB raffle is final. RNIB operates a complaints and disputes procedure which is available on our customer charter and by post on request or upon you making a complaint to the raffle hotline on 0330 002 0050. All complaints and disputes will be handled in accordance with the procedure. If your complaint relates to the outcome of your gambling transaction and cannot be dealt with by RNIB’s complaints procedure to your satisfaction, you have the right, free of charge, to have the matter referred to the Independent Betting Adjudication Service an independent organisation offering alternative dispute resolution (“ADR”) services. Referral of the dispute to an ADR entity will not restrict your right to bring proceedings in respect of the dispute in a court of competent jurisdiction.