We are pleased to announce that members of Envision, our campaign network for young people, have chosen to focus their first campaign on inaccessible menus in coffee shops. The target of this campaign will be the top four coffee shop franchises; Starbucks, Cafe Nero, Prêt a Manger and Costa Coffee.
We now need as many blind and partially sighted 18-30 year olds to mystery shop in as many of the top four coffee shops as possible. Mystery shopping is a very useful way of gathering a varied range of feedback on the accessibility of a specific service. We need you to complete our mystery shopping form (Word, 171 KB) and return it to us at:
RNIB Policy & Campaigns
105 Judd Street
The feedback you send in to us will provide Envision with evidence to take back to the coffee shops about their current levels of accessibility and areas that they can improve on for blind and partially sighted customers. We can then work with the coffee shop to ensure that those improvements are made.
Are you aged between 18-30 and blind or partially sighted? Would you like to get involved in the network? If so, please contact Libby Rhodes on 0207 391 2310 or email [email protected].
You can now also find all the latest on Envision at the Envision Facebook page.
Tags Campaigning, Envision network