Money Support and Advice

Many people find themselves in need of advice to help with benefit and tax issues or support with managing debt. If you are in need of some help or advice about money, we are here to help.

RNIB Helpline

Our team of advice workers are your direct line to the support, advice and products you need.

RNIB has a dedicated advice and legal rights teams who can give you information about banking, benefit entitlements and how to challenge discrimination.

Contact the RNIB Helpline on 0303 123 9999, Monday to Friday 8am to 8pm and Saturday 9am to 1pm. Calls cost no more than a standard rate call to an 01 or 02 number, and count towards any inclusive minutes in the same way as 01 and 02 calls.

RNIB Publications

We produce several publications about money. Our leaflet on Managing your money from our Confident Living series can be downloaded below. 

You can order our Money Matters magazine through our Newsagent. For further details or to order these publications through our Helpline, call 0303 123 9999 or email [email protected]

Citizens Advice Bureau

The Citizens Advice Bureau Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.  We are also in partnership with Citizen Advice Bureau (CAB) to help improve the face-to-face debt advice for people with sight problems.

  • In England call 0344 411 1444
  • In Wales call 0344 477 2020

Other Debt Advice Providers

To find an independent money advice centre near you, contact the Money Advice Service on 01476 594 970 or use their website to find a local or national provider.

Help with complaining about PPI

The Financial Conduct Authority (FCA) have announced that you must make a complaint about being mis-sold payment protection insurance (PPI) by 29 August 2019. You don't need to use a claims management company to do this; you can make a complaint yourself, for free. A free PPI complaint form is available from the FCA website, or you can call them on 0800 101 8800 for more information.