Title: Network 1000 - Access to information, services and support for people with visual impairment.

Author: Graeme Douglas, Sue Pavey and Christine Corcoran, Publisher: Visual Impairment Centre for Teaching and Research, University of Bimingham, Year of publication: 2008.


This report presents findings from Network 1000 Survey 2. The data was collected during interviews with 884 visually impaired people between November 2006 and January 2007. All the participants were registered as either blind or partially sighted and lived in Great Britain. Sampling and analysis accounted for the age distribution of the visually impaired population. The report focuses upon data relating to access to information, services and support. More specifically the report presents data in relation to:    

  • Current experience of eye clinics and low vision clinics.    
  • Experience in the eye clinic at time of certification as blind or partially sighted.    
  • Experience of services in the year following registration as blind or partially sighted.    
  • Experience of services in the last year.    
  • Services offered to the family of the visually impaired person.

Key findings    

  • Fifty percent of people were visiting an eye clinic at the time of the survey (that is, they had had an appointment within the last six months or had an  appointment arranged in the future). The majority of these told us that they were visiting the eye clinic for a check up (92 per cent), and 77 per cent told us they were there to visit the ophthalmologist.    
  • Of people registered as blind or partially sighted in the previous eight years 45 per cent said they did not receive an explanation of the registration process at the time of certification in the eye clinic and 17 per cent received no help or information in the eye clinic other than medical diagnosis and treatment.    
  • Participants were asked a series of questions about the people they had seen and the services they had received in the previous year. 53 per cent of people reported receiving no services at all.