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Understanding the needs of blind and partially sighted people

A 2009 study to gain an understanding of the experiences, needs and expectations of blind and partially sighted people and how they can be supported.

Title: Understanding the needs of blind and partially sighted people: their experiences, perspectives, and expectations.

Author: SSMR at the University of Surrey, Publisher: SSMR, on behalf of RNIB

Background

The overall aims of the research were:

  • to gain an understanding of the experiences, needs and expectations of blind and partially sighted people
  • to explore ways in which they can be supported to lead independent and fulfilling lives; and to investigate how needs change over time. This report presents a summary of information collected through in-depth interviews with people who are blind and partially sighted. Recommendations are also included.

Key findings

The report presents a wide range of experiences in the participants' own words. An overview of some of the themes explored includes:

  • key life changes, especially the loss of independence
  • support received by participants, as reported
  • employment (challenges in obtaining work and receiving adequate support within work)
  • emotional support
  • information needs (what information, where to obtain it, provision in suitable formats)
  • transport (public services, cost, environment)
  • education (mainstream, specialist, and further education institutions)
  • enablement (making the most of residual sight and encouraging independence).