RNIB Scotland urges public and commercial bodies to ensure their information is accessible to people with sight loss.
RNIB makes its Newsagent service free for people with sight loss.
RNIB Scotland has written to Cabinet Secretary emphasising difficulties faced.
Services will continue to be available by phone, online and social media.
Blind and partially sighted, the majority of whom are older and may have other health conditions, will still have access to services from sight loss charity RNIB Scotland.