Visual Awareness Training

We tailor our courses to best meet the needs of your organisation, whether from the public, private or voluntary sector.

Our training aims to:

  • Dispel the myths and stereotypes surrounding sight loss.
  • Give practical advice on how you can ensure blind and partially sighted people get the best possible service from your organisation.
  • Enable you to support a blind or partially sighted customer or colleague, for example, greeting and guiding techniques.
  • Advise on making your company information accessible to everyone.
  • Raise awareness of other services available to blind and partially sighted people.

The training is suitable for front-line staff, managers and anyone who would like to offer services which are valued by blind and partially sighted people. We can deliver the training at a mutually agreeable time and location, across the Lisburn City Council area.

Delivery and Assessment Methods

The programme will be delivered by presentation, demonstration, facilitated discussion and group discussion. It can be delivered at a local central venue or in your premises. Due to the practical nature of the training, maximum group size is 12 people. The programme will be delivered by two people, at least one of whom will be blind or partially sighted.

Course Accreditation

RNIB NI's visual awareness training is now fully accredited at level 1 under the Open College Network Northern Ireland (OCN NI). 
This means participants in our visual awareness training sessions can choose to complete a portfolio workbook and receive a certificate from OCN NI. 
The additional cost is £23 
For more information please contact Claire on, 
Tel: 028 9032 9373 


Welcome and introductions

Overview of Lisburn in Focus project.

Getting the facts right

  • Prevalence of sight loss - RNIB research
  • Exploding the Myths - group exercise

Common causes of sight loss

  • Range of eye conditions
  • Practical exercise, Simulation Spectacles, Group Discussion and Feedback

Meeting the needs of people with sight loss

  • Legal responsibilities
  • Disability Discrimination Act 1995

Sources of help and support

  • Statutory sector
  • Voluntary sector
  • RNIB services

Effective communication

  • The 'common sense and courtesy' approach
  • Guiding techniques
  • Tailored exercises in your own environment and in providing your services

Question and answer session

Lisburn in Focus has delivered training to many schools and businesses in the Lisburn Council area. These include:

  • Del Toro Steak House and Urban Grill
  • Jeanette Kidd Beauty and Day Spa
  • The Coca Cola Visitors Experience
  • The South Eastern Health and Social Care Trust

Over three and a half thousand people have been trained in over 100 sessions. The feedback collected has been overwhelmingly positive about the content of the course and its practical application to every day situations.

Please do get in touch if you feel your service or business could benefit from this staff training. 
Tel: 028 9032 9373 

This training is fully funded by the Big Lottery Fund.