Production Assistant (Gateshead) – Ref. 8889

Job reference: 
36 per week
£15,487 per annum
North East England
Closing date: 
Wednesday, 25 January 2017
Contract type: Permanent
We’re the Royal National Institute of Blind People (RNIB) and we’re here for everyone affected by sight loss. Working for us means working for one of the UK’s biggest charities, supporting almost two million people living with sight loss in the UK. 
We support these individuals in many aspects of their lives, providing the right services and products they need to live independently.
An exciting opportunity have arisen for two Production Assistants to join our small, yet busy production team in Gateshead to work within either our Transcription or Despatch department. These are full time permanent contracts. 
Reporting to the Production Team Leader, your role will be to carry out a variety of duties within the team in order to support production. This will involve producing documents in accessible formats or packing accessible formats as per client demands. Our clients can range from banks to telecommunication and utility companies. 
Main Responsibilities will include:
Follow work instructions to collate customer information 
Cross check customer orders against batch headers to ensure correct customer specifications
Produce accessible format information in large print, braille and audio
Carry out Quality Control checks to identify any errors/discrepancies
Collate relevant information and complete work logs
Complete Packing documentation when using production machinery
Ensure work area is kept organised
Maintain stock levels 
Skills & Experience we are looking for: 
Previous experience working in an admin or  despatch environment or equivalent 
To have strong organisational skills
In Transcription particularly to have strong IT skills
To have the ability to manage pressure and conflicting demands
To be able to prioritise tasks
High attention to detail 
Flexibility to work additional hours as and when required 
Desire to work in other areas of the business 
Experience handling sensitive/confidential information
If you would like to apply for these great opportunities please send your CV, along with a brief supporting statement, telling us how you meet the essential criteria detailed in the person specification to [email protected] quoting reference number 8889.
Appointment is subject to a Basic Disclosure and Barring Services Check for regulated activity. 
Closing Date for application is 23:59 on Wednesday 25th January 2017
Interview dates : 2nd – 3rd February 2017