Natwest have made their banking app more accessible
Tuesday, 7 June 2016
Natwest have worked with RNIB to develop their mobile banking app, making it more accessible to blind and partially sighted people so they can manage their money, maintain confidentially and retain independence.
The app is a free service that’s available to all customers, whether they use iPhone or Android. The difference this time is that Natwest have consciously tried to design features that address the needs of those with low vision, as well as making some updates that reflect the reality of banking in a modern ‘always on’ world.
These include a way to 'get cash' if you forget your bank card, plus the option to view your balance with just one touch if you have access to the Android Fingerprint function.
We tested the core functions with speech and magnification using an iPhone and an Android phone. People were able to view their transactions, transfer money and make payments without any issues.