How we can help

We offer a wide range of services and support for people of all ages living in Scotland with sight loss.

Below are some of the main services we offer:

Benefits helpline

Living with sight loss can mean that you have all sorts of extra expenses. Our Sight Loss Advice service can help you to claim what benefits and entitlements you might be eligible for. Contact our Sight Loss Advice Service on 0303 123 9999.

Education and Family Services

RNIB Scotland's Education and Family Services works with children and their families from the point of diagnosis, on through the young person's school, college and university education. They also support our Haggeye youth forum.


We support blind and partially sighted people to retain employment, and employers to recruit people with sight loss.

Self Directed Support

Instead of your local social work department providing or arranging services for you, Self Directed Support allows you to arrange services for yourself, choosing what to buy and how much to spend. It puts you in control.

Social work

We provide a range of social work and other support services for people with sight loss living in Edinburgh and the Lothians. We also offer social work services for people with sight loss and a learning disability across the UK.

Products for Life stores

Our Products for Life stores have a selection of special equipment aids to daily living for people with sight problems including; aids to magnification, specialist lighting, talking watches and clocks, and information on different eye conditions to help you understand your diagnosis

Emotional and practical support 

We offer practical and emotional support through our Eye Clinic Liaison Officers to help people come to terms with sight loss in different parts of Scotland. Our Need to Talk service can offer free counselling and confidence building to people living in Western Scotland.

Access consultancy services

RNIB Access Consultancy Services help improve access to buildings, streets, transport, signage, tactile images and maps, way-finding, products, websites and information.