Our advisers are fully trained
Our Sight Loss Advisers receive specialist training on topics related to living with sight loss, and many have personal experience of sight loss themselves.
Sight Loss Advisers are accredited with the Advice Quality Standard, an independent accreditation for organisations giving advice to the general public.
Our Eye Clinic Liaison Officers (ECLOs) undertake the RNIB Eye Clinic Support Studies Course affiliated to City University London. They benefit from continuing professional development (CPD), which enables them to keep abreast of new developments.
ECLOs work within the RNIB ECLO Services Quality Framework and Practice Guidelines.