Benefits Form Volunteer

Type of opportunity

Advice, information and support
Opportunity -4887

Do you have excellent communication skills? Can you build a rapport with people over the telephone and put them at ease? As 'Benefits Form Volunteer', you will be telephoning people that have previously received assistance from our Sight Loss Advice Service and help them complete forms relating to their claim for Attendance Allowance, Personal Independence Payments and other benefits.

Volunteers are needed at our Birmingham office.

Region

West Midlands

Where based?

On Site

Additional location information

RNIB, TouchBase Pears, Bristol Rd, Selly Oak, Birmingham B29 6NA

What you will be doing?

Respond to questions and concerns, Using IT equipment and systems

What skills and experience are needed?

  • To support and respond sensitively

What will you gain from the role?

  • A chance to make a difference
  • Working in an office environment
  • Work with a variety of people
  • Meeting new people
  • New experiences and skills
  • Work with people with sight loss

What support will be given?

  • Induction
  • Understanding Sight Loss Pack
  • Expenses
  • Regular updates
  • Supervision and help from your Manager
  • Training as appropriate
  • Support from Volunteers and Staff

When will you be needed?

Mon am, Mon pm, Wed am, Wed pm, Thurs am, Thurs pm

How often will I be needed?

3 hours
Per Week

Criminal Record Check Information

This role requires a criminal record check. DBS Enhanced Check for Regulated Activity with adults

Apply now or register your interest to find out more.