Answers to questions that others have found useful
If you are aged 65 or over and need help with personal care or help to make sure that you are safe, you could be entitled to Attendance Allowance
You may qualify for Attendance Allowance if you are aged 65 or over and need help to do things, like choosing clothes, reading and replying to mail, walking around safely and taking part in social activities. To make a claim you must also:
These two rules are complicated and there are some exceptions - if you live in a European Economic Area country, for example - so contact our Helpline if you think you may have difficulty passing these tests.
You do not have to satisfy the past presence test if you have a terminal illness.
Attendance Allowance is not a means-tested benefit, so it doesn't matter how much other income or savings you have. You can get Attendance Allowance even if you live alone and don't have anyone looking after you; it is your need for the help that is important.
You can spend any Attendance Allowance you receive however you like. It can be paid on top of other benefits and may even increase the amount of other benefits you get.
If you already get Disability Living Allowance or Personal Independence Payment you cannot get Attendance Allowance as well.
No, you do not have to be registered as blind (severely sight impaired) or partially sighted (sight impaired) to claim Attendance Allowance. It is how your sight affects your daily living that counts. Registration can provide evidence of how serious your sight problem is. However, you can provide alternative evidence about your sight problem, such as a letter from your consultant or GP.
If your sight problem is making your life difficult, it is worth thinking about getting registered. This helps to make sure that you don't miss out on other help you can get.
If your claim for Attendance Allowance is successful, you will receive one of two weekly rates, depending on how much care you need:
The DWP will take into consideration the care you need during the day, during the night, and how often you need that care. Our factsheet explains more about this.
For a claim form, call the Department for Work and Pensions' Attendance Allowance Helpline on 0345 605 6055 (Textphone 0345 604 5312), Monday to Friday 8am to 6pm. You can ask them for help in filling out the form.
You can also download the claim forms through the GOV.UK website.
We have written a factsheet that you can download that explains more about the claim form and gives you lots of useful tips for how to make an effective claim for Attendance Allowance:
If the DWP have turned down your claim for Attendance Allowance, or you are unhappy with the amount you have been awarded and believe you are entitled to receive more, you can challenge the DWP's decision. Take a look at our benefits appeals page for more information on how you can do this.
Our Helpline is your direct line to the support, advice, and products you need to face the future with confidence. If you or someone you know has a sight problem, our specialist advice workers can help.Contact Us