Shop RNIB Donate now

My info my way

Blind and partially sighted people have a legal right to receive accessible health and care information, but too often this right is denied, creating serious risks to health and wellbeing. Find out more about our #MyInfoMyWay campaign, and how to request information in a format you can read.

Call for accessible health information in your area

In 2016 the NHS Accessible Information Standard set out how NHS and publicly funded adult social care services in England need to provide accessible information to people with communication needs, including blind and partially sighted people. A decade later, it’s time for the NHS Standard to be made mandatory and fully implemented.

Write to your NHS trust to request information in the alternative formats you need and to remind them of their responsibility to implement the Standard.

Integrated Care Boards (ICBs) fund and oversee healthcare services in a specific area. Take action by asking your ICB to ensure these services follow the Accessible Information Standard.

Learn more about your rights

Learn more about how to request accessible health and care information from providers, and what to do if you don’t receive it.

Read more about your rights
A group of six RNIB supporters stand outside the Department of Health and Social Care with placards to mark the tenth birthday of the Accessible Information Standard. One sign reads, “Blind and partially sighted people have a right to accessible health information,” while another states, “Inaccessible health information is a risk to patient safety.” A guide dog stands in the foreground. Another placard celebrates “Happy 10th birthday, here's to another year of" with the remaining words blacked out to show the impact of diabetic retinopathy on reading information.

RNIB supporters stand outside the Department of Health and Social Care to mark the 10th Anniversary of the NHS Accessible Information Standard.

The My Info My Way Campaign and what happens next

Read more about the NHS England Accessible Information Standard in England and why we're still calling for change.

Share your experience

You can help us speak up about the importance of accessible health and social care information by sharing your experience, whether good or bad.

Take survey
Two women sat together, one assisting the other with navigating an iPad.

Two women sat together, one assisting the other with navigating an iPad.

Our stories: why I need my information my way

Listen to real experiences of blind and partially sighted people who need accessible health and care information, the difference it makes when you receive it, and how it can affect you when you don’t.