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My info my way

Blind and partially sighted people have a legal right to receive accessible health and care information. Find out more about our #MyInfoMyWay campaign, and how to request information in a format you can read.

Disability charities call on Health Secretary to make health information accessible

On 2 December RNIB campaigners and partner organisations delivered an inaccessible health appointment letter to the office of Health Secretary, Wes Streeting.

We made clear that for people with communication needs, this is what it can be like to receive inaccessible health information. Find out more, including our calls to the Health Secretary, and how you can support the #MyInfoMyWay campaign by responding to the Government consultation on the future of the NHS in England.

Read more
Photo of eighteen people stood outside of a glass fronted building. They are all holding a variety of placards in different colours, a mixture of yellow, pinks, and blues. Everyone has a serious expression.

Photo of eighteen people stood outside of a glass fronted building. They are all holding a variety of placards in different colours, a mixture of yellow, pinks, and blues. Everyone has a serious expression.

What can I do to get accessible health and care information?

Read more about your rights to accessible health and care information, including how to request it from providers, and what to do if you don’t receive it.

Read more about your rights
Two women sat together, one assisting the other with navigating an iPad.

Two women sat together, one assisting the other with navigating an iPad.

Share your experience

You can help us speak up about the importance of accessible health and social care information by sharing your experience, whether good or bad. Take part in our survey today.

Survey here
ECLO Mark Chapman, at Luton hospital supporting a child with sight loss.

ECLO Mark Chapman, at Luton hospital supporting a child with sight loss.

NHS Accessible Information Standard: frequently asked questions

Read more about how NHS and social care services in England need to provide accessible information, and the update to the Accessible Information Standard expected in Autumn 2023.

Our stories: why I need my information my way

Listen to real experiences of blind and partially sighted people who need accessible health and care information, the difference it makes when you receive it, and how it can affect you when you don’t.