Eye clinic staff and volunteers

We can help those working in the Eye Clinic – ophthalmologists, ophthalmic nurses and early intervention staff and volunteers – understand more about how to offer the best possible support to patients newly diagnosed with sight loss, as well as those who return to the eye clinic for further or ongoing treatment.

Often eye clinic patients can find dealing with the emotional and practical impact of changes to their sight to be overwhelming. Eye clinic staff and volunteers are often the first point of contact for people coping with sight loss and have an important role in providing practical information, emotional support and in signposting other services.

The Eye Clinic Liaison Officer

Having an Eye Clinic Liaison Officer or ECLO (also known as Sight Loss Adviser or Vision Support Officer) is one of the most effective ways of supporting patients in the eye clinic. ECLOs are key in helping patients understand the impact of their diagnosis and providing them with emotional and practical support for their next steps. Find out more about the ECLO’s role, the benefits of having an ECLO and where your nearest ECLO is based.

Working in an eye clinic? Keep up to date with our courses and events!

We are committed to helping early intervention staff and volunteers reach a common standard of knowledge and care. That’s why we run a variety of courses and networks to support the development of the ECLO and other early intervention roles, and connect them to like-minded peers across England. Join our training events and networks now!

Information and guidance

We provide the latest guidance and information to support you in your role. This includes:
  • Certification and Registration guidance
  • Quality standards
  • Good practice guidance
  • Information on the Low Vision Services Assessment Framework

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