Patient Safety Incident Response Framework (PSIRF)
RNIB is committed to the highest standards of openness and accountability. We have developed a Patient Safety Incident Response Framework (PSIRF), policy and plan, as a means of ensuring any patient safety incident that may occur is responded to in a considered way. This policy and plan is specific to patient safety incident responses for the Eye Care Liaison Officer (ECLO) and Low Vision Services, and is conducted solely for the purpose of learning and improvement across wider RNIB Eye Care Specialist Services.
RNIB PSIRF policy and plan
The following links lead to our policy and plan for Patient Safety Incident Response Framework (PSIRF).
There are two documents, which were published in April 2025:
If you have any concerns, please contact RNIB's Helpline by email: [email protected] or call on 0303 123 9999.