Viewpoint is our new system for managing volunteering roles, receiving applications for advertised opportunities and recording the volunteering activities of existing volunteers like you.
One of the features of Viewpoint enables you to create a customer account via something called a customer portal. Existing volunteers received an email invitation in April 2023 to create an account on the customer portal.
Creating a customer account is voluntary and up to you to decide. The advantage of doing so is that it gives you access to the personal information that we hold about you, with the ability to make updates to your information should something change like your address, phone number or communication format preferences. You can also view any recent applications you have submitted and the details of your existing commitments.
For Tech for Life volunteers who need the ability to view and accept customer help requests, this is the same portal that enables you to do that.
If you have any questions about the customer portal, please contact [email protected].